Renaissance — Privacy Policy

Last Updated: June 1, 2026
Effective Date: January 1, 2026

This Privacy Policy explains how ExtraordinAi, the operator of the Renaissance application ("ExtraordinAi", "we", "us", "our"), collects, uses, shares, and protects information about you ("you" or "User") when you use Renaissance and related services (the "Service").

This Privacy Policy is incorporated into and forms part of our Terms of Service. By using the Service, you acknowledge that you have read this Privacy Policy.

1. Who We Are

ExtraordinAi operates Renaissance as a sole-developer project based in the State of New Jersey, United States. For the purposes of the EU General Data Protection Regulation ("GDPR"), the UK Data Protection Act 2018 ("UK GDPR"), and the California Consumer Privacy Act / California Privacy Rights Act ("CCPA/CPRA"), ExtraordinAi is the data controller of your personal information.

Contact for all privacy matters: [email protected]

2. Information We Collect

We collect only the information needed to provide the Service. We organize what we collect into categories that align with our App Store Privacy Nutrition Label.

2.1 Information You Provide

CategorySpecific DataPurpose
Contact InformationEmail addressAccount creation, sign-in, account-related communication
Account InformationDisplay name, profile preferencesPersonalization and account identification
User ContentJournal entries (text), photos, audio recordings, tags, and any other content you upload to the ServiceCore journaling functionality
Location (optional)Approximate coordinates and place name attached to entries you create — only when you grant location permissionAuto-tagging entries with location
CommunicationsContent of any support messages you send usCustomer support

2.2 Information from Third-Party Sign-In Providers

If you sign in using Apple Sign-In or Google Sign-In, we receive your email address and a unique identifier from that provider. We do not receive your password. We do not access any other information from your Apple or Google account.

2.3 Information Automatically Collected

CategorySpecific DataPurpose
Device IdentifiersDevice model, OS version, app version, advertising identifier (only if permitted via Apple's App Tracking Transparency framework)Technical operation, security, fraud prevention
DiagnosticsCrash logs, performance data, error reportsBug fixes, stability
Usage DataFeatures used, screens viewed, interaction events (in aggregate / pseudonymized form)Service improvement

We do not currently use any third-party tracking SDK that follows you across other apps or websites. If we ever add tracking analytics, we will update this Privacy Policy and request your permission via Apple's App Tracking Transparency dialog.

2.4 What We Do Not Collect

3. How We Use Your Information

We use your information solely for the purposes listed below:

PurposeData UsedLegal Basis (GDPR / UK GDPR)
Provide the Service (store, display, sync your entries)Account info, User Content, Device identifiersContract (Art. 6(1)(b))
Operate AI Features (semantic search, conversational chat)User Content (text + image captions), embeddings derived from User ContentConsent (Art. 6(1)(a)) — revocable at any time in Settings → Privacy → AI Features (see Section 4.4)
Authentication and securityEmail, device identifiers, login eventsLegal obligation + Legitimate interest (Art. 6(1)(c), (f))
Customer supportEmail, support messages, diagnosticsLegitimate interest (Art. 6(1)(f))
Maintain and improve the ServiceDiagnostics, aggregate usage dataLegitimate interest (Art. 6(1)(f))
Comply with legal obligationsAccount info, transaction recordsLegal obligation (Art. 6(1)(c))
Send service-related emails (account verification, security alerts, terms updates)EmailContract (Art. 6(1)(b))
Optional marketing emails (only with separate opt-in)EmailConsent (Art. 6(1)(a)) — revocable at any time

We will not use your information for any purpose materially different from those listed above without notifying you and, where required, obtaining your consent.

We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising.

4. AI Features — Specific Disclosures

Because AI processing is a core part of the Service, we want to be especially transparent about how it works.

4.1 What Happens When You Use AI Features

  1. When you save an Entry, we send its text content and, for images, a caption automatically generated from the image to OpenAI for embedding generation. The resulting numerical embeddings (which are not human-readable) are stored in Qdrant Cloud, our managed vector database.
  2. When you ask the AI a question, we send your question and relevant retrieved Entry text to Anthropic to generate a conversational answer.

4.2 AI Providers and Training

4.3 Limitations of AI Output

AI Output is generated by probabilistic models and may be inaccurate, incomplete, or fabricated. AI Output is not professional advice (medical, legal, financial, or otherwise). See Section 7 of our Terms of Service for the full disclaimer.

4.4 Your Consent for AI Features

Because AI Features require transmitting your User Content to third-party providers (OpenAI and Anthropic), we ask for your explicit, separate permission before any AI feature is activated. This permission is in addition to — and independent of — your acceptance of our Terms of Service.

Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal (GDPR Art. 7(3)).

5. Third-Party Services and Sub-Processors

We use the following sub-processors to operate the Service. Each is bound by contractual data-processing terms requiring them to use your information only as needed to provide their service to us.

Sub-ProcessorFunctionLocation of ProcessingPrivacy Policy
Supabase, Inc.Authentication, primary database storage (entries, attachments), file storageUnited States (AWS infrastructure)supabase.com/privacy
Qdrant Solutions GmbH (Qdrant Cloud)Vector database (embeddings for semantic search)United States or European Union (varies by cluster)qdrant.tech/legal/privacy-policy
OpenAI, L.L.C.Text embedding generation and image caption generationUnited Statesopenai.com/policies/privacy-policy
Anthropic, PBCConversational AI chat (Claude)United Statesanthropic.com/legal/privacy
Apple Inc.Apple Sign-In, payments, push notifications, app distributionUnited Statesapple.com/legal/privacy
Google LLCGoogle Sign-In (only if you choose Google to sign in)United Statespolicies.google.com/privacy

We will update this list when sub-processors change. Material changes will be notified through the Service.

6. How We Share Your Information

We share your information only in these limited circumstances:

We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising. We do not provide your data to advertisers, data brokers, or marketing platforms.

7. International Data Transfers

We are based in the United States, and your information is processed in the United States. Some of our sub-processors may process data in the European Union (for example, Qdrant clusters in the EU).

If you are located outside the United States — including in the European Economic Area, the United Kingdom, Switzerland, Canada, or Australia — your information will be transferred to and processed in the United States, which may have different data protection laws than your country.

For transfers of personal data from the EEA, UK, or Switzerland to the United States, we rely on the following legal mechanisms:

You may request a copy of the relevant transfer safeguards by emailing [email protected].

8. Data Retention

We retain your information only for as long as needed to provide the Service or to meet legal obligations.

Data TypeRetention Period
Account information (email, profile)For the lifetime of your account; deleted within 30 days of account deletion
User Content (entries, images, audio)For the lifetime of your account; deleted within 30 days of account deletion
Vector embeddings in QdrantSame as User Content — deleted alongside the source entry
Authentication logs and security events12 months, then deleted or anonymized
Diagnostic data and crash logs90 days, then deleted or anonymized
Support correspondence24 months from last interaction, then deleted
Tax, billing, and legal-compliance recordsAs required by U.S. and applicable tax law (typically 7 years)
BackupsBackup copies are cycled out within 90 days of deletion

When you delete your account through the in-app Settings → Account → Delete Account function, we begin the deletion process immediately and complete it within the timelines above.

9. Data Security

We protect your information with industry-standard technical and organizational measures, including:

Important honesty disclosure:

Your data is not end-to-end encrypted. This means that, when technically necessary for support, debugging, or system maintenance, our technical staff may access your stored content. We access user content only when required, log such access, and treat user content as confidential.

No system can guarantee perfect security. If you suspect unauthorized access to your account, contact us immediately at [email protected].

10. Data Breach Notification

If we become aware of a personal data breach that is likely to result in a risk to your rights and freedoms, we will:

11. Your Privacy Rights

11.1 Rights Available to All Users

Regardless of where you live, you may:

11.2 Additional Rights for Residents of the EEA, UK, and Switzerland (GDPR / UK GDPR)

You have the following rights under GDPR Articles 12–22 and equivalent UK/Swiss law:

We will respond to verifiable requests within one month, extendable by two further months for complex requests (Art. 12(3)).

11.3 Additional Rights for California Residents (CCPA / CPRA)

If you are a California resident, you have the following rights:

Categories of personal information collected in the past 12 months (per CCPA § 1798.130):

CCPA CategoryCollected?SourcesDisclosed toBusiness Purpose
A. Identifiers (email, device ID)YesYou, automaticallySub-processors in Section 5Provide the Service
B. Customer records (account info)YesYouSub-processors in Section 5Provide the Service
F. Internet activity (usage data)YesAutomaticallySub-processors in Section 5Improve the Service
G. Geolocation (approximate, optional)Yes (if granted)YouSub-processors in Section 5Tag entries with location
K. InferencesNo
Sensitive PI: Journal contentYesYouSub-processors in Section 5Provide AI Features
All other categories (biometric, health, financial, government IDs, professional, education, etc.)No

To exercise any CCPA right, email [email protected] with the subject line "CCPA Request". We may need to verify your identity by confirming control of the email address associated with your account.

Pursuant to California Civil Code § 1789.3, if you have a complaint about the Service, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 N. Market Blvd., Suite N-112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

11.4 Rights for Other Jurisdictions

We honor all such rights to the extent applicable to you. Contact [email protected] to exercise them.

12. How to Exercise Your Rights

To exercise any privacy right described above:

  1. In-app — for account deletion and data export, use Settings → Account in the Renaissance app (fastest)
  2. By email — for any other rights request, contact [email protected]

To protect your information, we will verify your identity before fulfilling a request. We typically do this by sending a verification email to the address associated with your account.

If we deny your request, we will explain why and inform you of your right to appeal or to lodge a complaint with a supervisory authority.

13. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child under 13 has provided us personal information without your consent:

  1. Email us at [email protected] with your child's account email and your relationship to the child;
  2. We will verify your relationship and delete the child's information and account within 30 days of verification.

This complies with the U.S. Children's Online Privacy Protection Act ("COPPA") and parallel obligations under GDPR (Article 8) and applicable state laws.

14. Marketing Communications

We may send you service-related emails (account verification, security alerts, important changes to these terms or to the Service). You cannot opt out of these emails while you have an active account.

We will send marketing or promotional emails only with your separate, explicit opt-in consent. You may withdraw that consent at any time by clicking the "unsubscribe" link in any marketing email or by emailing [email protected].

15. Cookies and Tracking Technologies

The Renaissance mobile application does not use cookies (cookies are a web-browser technology).

Our website (https://extraordinai.com) may use essential cookies for site functionality and, where you grant consent, analytics cookies. The website will display a cookie consent banner to EEA, UK, and California visitors as required by applicable law.

The Renaissance mobile application does not currently use any third-party tracking SDK that allows tracking you across other companies' apps or websites. If we add such tracking in the future, we will request permission via Apple's App Tracking Transparency dialog and update this Privacy Policy.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes affecting your rights or how we process your data, we will:

Your continued use of the Service after a Privacy Policy update constitutes acceptance of the updated terms. If you do not agree to the updates, you may delete your account before they take effect.

17. Contact Us

For any privacy question, complaint, or to exercise any of your rights:

ExtraordinAi
Email: [email protected]
Website: https://extraordinai.com

We aim to respond to all privacy inquiries within 5 business days and to fulfill formal rights requests within the legal timelines described in Section 11.

18. Apple Privacy Nutrition Label Summary

For convenience, here is how the data we collect maps to Apple's App Store privacy categories. This summary mirrors the disclosures in our App Store listing.

Data Linked to You:

Data Not Linked to You:

Data Used to Track You: